These Terms of Service (“Terms”) govern your use of the website themoldgurus.com and any services provided by TLC Land Crew LLC, doing business as The Mold Gurus, The Crawl Space Gurus, The Duct Cleaning Gurus, The French Drain Gurus, and The Home Repair Gurus (“we,” “us,” or “our”). By using our website or engaging our services, you agree to these Terms.

Services

TLC Land Crew LLC provides mold remediation, crawl space repair, HVAC duct cleaning, french drain installation, and related home repair services in Southwest Missouri. Information provided on our website is for general informational purposes and does not constitute a professional assessment of your specific situation. A proper assessment requires an on-site inspection.

Website Use

You agree to use our website only for lawful purposes. You may not:

Submit false or misleading information through any form.
Attempt to access areas of the website not intended for public access.
Interfere with the proper functioning of the website.
Use automated systems to scrape or extract data from the website.

Form Submissions and Lead Information

When you submit information through any form on our website (including symptom checkers, service inquiry forms, and quote requests), you consent to us contacting you through any method you provide, including phone call, text message, or email, to discuss your inquiry. This may include a return call from our team, a text message, a follow-up email, or an automated voicemail system.

Submitting a form does not create a service agreement or obligation. A service agreement is only created when both parties agree to a written estimate or contract.

SMS/Text Message Terms

By opting in to receive text messages from TLC Land Crew LLC (operating as The Mold Gurus, The Crawl Space Gurus, The Duct Cleaning Gurus, The French Drain Gurus, or The Home Repair Gurus), you agree to the following:

Program name: TLC Land Crew LLC Alerts (covering The Mold Gurus, The Crawl Space Gurus, The Duct Cleaning Gurus, The French Drain Gurus, and The Home Repair Gurus).
Message types: You may receive service updates, appointment reminders, follow-up communications, seasonal maintenance tips, and promotional offers related to our services.
Message frequency: Message frequency varies. You may receive approximately 2–6 messages per month, though this may vary based on your service activity and preferences.
Opt-out: You can opt out at any time by replying STOP to any text message. You will receive a confirmation message and no further texts will be sent.
Opt back in: If you've previously opted out, you can re-subscribe at any time by replying START (or UNSTOP) to our number: 855-705-6653. You'll receive a confirmation message and texts will resume.
Help: For assistance, reply HELP to any text message, or contact us at answers@themoldgurus.com or 855-705-6653.
Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.
Consent is not a condition of purchase. You do not need to consent to receiving text messages in order to use our services or receive an estimate. However, opting out of all texts means we can't text you when we're on the way. Doing this means it will make it more difficult for us to reach you while we are actively serving you.

For information about how we handle your phone number and messaging data, see our Privacy Policy.

Estimates and Pricing

Estimates provided by TLC Land Crew LLC are based on visual inspection and professional assessment at the time of the estimate. Actual costs may vary if additional issues are discovered during the course of work. We will communicate any changes in scope or cost before proceeding.

Our 5% price match guarantee applies to comparable materials, scope of work, and qualifications. We reserve the right to review and verify competing quotes.

Inspections

Free inspections are provided as a courtesy to evaluate your property's condition. An inspection does not obligate you to purchase any services. Inspection findings are based on accessible and visible conditions at the time of the inspection.

Limitation of Liability

The information on our website is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of our website or reliance on information provided here. Our liability for any services performed is limited to the amount paid for those specific services.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of TLC Land Crew LLC and is protected by applicable copyright and trademark laws.

Citations and backlinks are welcome. You're free to quote short excerpts from our articles or reference our work, as long as you give clear credit and link back to the original page on themoldgurus.com. We appreciate the shout-out.

For anything beyond a short quote with attribution (republishing full articles, using our photos or logos, commercial use, or anything you're not sure about), please email us at answers@themoldgurus.com.

Third-Party Links

Our website may contain links to third-party websites (including referral partners). We are not responsible for the content, privacy practices, or accuracy of third-party websites.

Governing Law

These Terms are governed by the laws of the State of Missouri. Any disputes arising from these Terms or your use of our website shall be resolved in the courts of Greene County, State of Missouri.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, contact us:

Business: TLC Land Crew LLC (operating as The Mold Gurus, The Crawl Space Gurus, The Duct Cleaning Gurus, The French Drain Gurus, and The Home Repair Gurus)
Location: Nixa, MO 65714
Phone: 855-705-6653
Email: answers@themoldgurus.com